Privacy Policy

PRIVACY POLICY

PT. Tokoteknologi Mikroelektronik Nusantara (“We”) is committed to protecting and respecting the privacy of users of the tokoteknologi.com website and the applications created by Tokoteknologi (“You”). This Privacy Policy sets out the basis on which We use the personal information (“Personal Data”) that We collect and/or You provide. Please read Our Privacy Policy carefully so that You can understand Our approach and practices in using such Personal Data.

When studying this Privacy Policy, please note that it applies to all products and services available through the tokoteknologi.com website and the applications, including mobile applications, created by Tokoteknologi (collectively, the “Electronic System”).

By visiting Our Platform, You accept and agree to the approach and practices described in this Privacy Policy.

Referring to the applicable data protection regulations, including Law No. 11 of 2008 on Electronic Information and Transactions, Government Regulation No. 82 of 2012 on the Implementation of Electronic Systems and Transactions, and Minister of Communication and Informatics Regulation No. 20 of 2016 on the Protection of Personal Data in Electronic Systems (“Applicable Regulations”), the electronic system operator is PT Tokoteknologi Mikroelektronik Nusantara, located at Jalan Mayjend Panjaitan 11A, Malang, East Java, Indonesia.

INFORMATION WE MAY COLLECT

We may collect Personal Data in the form of:

  • Information You provide. You may provide information through electronic forms on Our Platform or by corresponding by telephone, email, and so on. This includes information You provide when registering on Our Platform, subscribing to Our services, searching for products, participating in online discussions or other social media functions on Our Platform, entering competitions, promotions, or surveys, and when You report a problem with Our Platform. The information You provide may include name, address, email address, phone number, financial and credit card information, personal description, photographs, and other data. We may ask You to verify the information You provide, to ensure its accuracy.

  • Information We collect. For each of Your visits to Our Platform, We may automatically collect the following information:
    o Technical information, including the Internet Protocol (IP) address used to connect Your computer to the internet, Your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
    o Information about Your visit, including the full Uniform Resource Locators (URL) clickstream to, through, and from Our Platform (including date and time); products You viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call Our customer service.
    o Your grade data, including but not limited to Your exam results obtained through the Platform, as well as other academic data.

  • Information We receive from other sources. We may receive information if You use other websites We operate or other services We provide. We also work closely with third parties (including, but not limited to, business partners, sub-contractors in technical services, payment and delivery services, advertising networks, analytics providers, search information providers, and credit reference agencies) (“Our Partners”) and may receive information from them. We will take reasonable steps to verify the information We obtain from other sources in accordance with the Applicable Regulations.

COOKIES

We and Our Partners use cookies to distinguish You from other users of Our site. This helps Us to provide You with a good experience when You browse Our site, and also allows Us to improve Our Platform.

USE OF INFORMATION

We use information in the following ways:

  • Information You provide. We will use this information:
    o to carry out Our obligations to provide You with information, products, and services;
    o to provide You with information about other products and services We offer; to provide You, or permit selected third parties to provide You, with information about products and services We feel may interest You. If You are an existing customer, We may contact You electronically or by other means with information about Our products and services. If You are a new customer, and where We permit third parties to use Your Personal Data, We (or they) may contact You electronically only if You have given Your consent.
    o to notify You about changes to Our services; o to ensure that content from Our Platform is presented in the most effective manner for You.

  • Information We collect. We will use this information:
    o to administer Our Platform and for internal operations, including troubleshooting, data analysis, testing, research, and other statistical and survey purposes;
    o to improve Our Platform to ensure that content is presented in the most effective manner for You;
    o to allow You to participate in interactive features of Our service, when You choose to do so;
    o as part of Our efforts to keep Our Platform safe and secure;
    o to measure and understand the effectiveness of the advertising We serve to You and others, and to deliver relevant advertising to You;
    o to provide suggestions and recommendations to You and other users of Our Platform about products and services that may interest You or them.

  • Information We receive from other sources. We may combine the information We receive from other sources with the information You give Us and the information We collect. We may use this information and the combined information for the purposes set out above (depending on the types of information We receive).

DISCLOSURE OF YOUR INFORMATION

We may share or disclose Personal Data with members of Our group of companies, which includes branches and subsidiaries, as well as Our ultimate holding company and its subsidiaries.

We may share Personal Data with third parties, including:

  • Business partners, suppliers, and sub-contractors for the performance of any contract We enter into with them or You.

  • Advertisers and advertising networks that require the data to select and serve relevant advertisements to You and others. We do not disclose information about identifiable individuals, but We may provide them with aggregate information about Our users (for example, information that 100 women under the age of 30 have clicked on their advertisement on a given day). We may also provide aggregate information to help advertisers reach a particular target audience (for example, women in Malang). We may use the personal data We have collected to fulfill the advertiser's request by displaying their advertisement to that target audience.

  • Analytics and search engine providers that assist Us in the improvement and optimization of Our Platform. We may disclose information to third parties:

  • In the event that We sell or buy any business and/or assets, in which case We may disclose data to the prospective seller or buyer of such business or assets.

  • If PT Tokoteknologi Mikroelektronik Nusantara or its holding company or substantially all of its related assets are acquired by a third party, in which case the Personal Data held about Our customers will be one of the assets transferred.

  • If We are under a duty to disclose or share data in order to comply with any legal obligation or other agreement; or to protect the rights, property, or safety of PT Tokoteknologi Mikroelektronik Nusantara, Our customers, and others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

WHERE WE STORE YOUR PERSONAL DATA

The data that We collect may be transferred to, and stored at, a destination outside Indonesia, with the necessary approval from the competent authorities. It may also be processed by staff operating outside Indonesia who work for Us or for one of Our suppliers. Such staff may be engaged in, among other things, the fulfillment of Your order, the processing of Your payment details, or the provision of other supporting services. By submitting Your Personal Data, You agree to this transfer, storing, and processing. We will take all steps reasonably necessary to ensure that Your Personal Data is treated securely and in accordance with this Privacy Policy and the Applicable Regulations.

All information You provide to Us is stored on Our secure servers. All payment transactions will be encrypted. Where We have given You (or where You have chosen) a password which enables You to access certain parts of Our Platform, You are responsible for keeping this password confidential. We ask You not to share a password with anyone.

All information You provide will be kept by Us: (i) for as long as You remain a user of Our Platform and (ii) for at least 5 (five) years from the date You stop using Our Platform; or (iii) in accordance with the original purpose for which the Personal Data was collected.

However, the transmission of information via the internet is not completely secure. Although We will do Our best to protect Your Personal Data, We cannot guarantee the security of data transmitted to Our Platform; any transmission is at Your own risk. Once We have received Your information, We will use strict procedures and security features to try to prevent unauthorized access.

YOUR RIGHTS

You have the right to notify Us if Your Personal Data is highly personal and confidential and to ask Us not to process such Personal Data for the purposes described in this document. Normally, We will inform You (before collecting Your data) if We intend to use Your data for such purposes or if We intend to disclose Your information to any third party for such purposes. You can exercise Your right to prevent such processing by checking certain boxes on the forms We use to collect Your data. You can also exercise the right at any time by contacting Us at cs@tokoteknologi.com.

Our Platform may, from time to time, contain links to and from the websites of Our partner networks, advertisers, and affiliates. If You follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for these policies.

Please check these policies before You submit any Personal Data to these websites.

ACCESS TO INFORMATION

The Applicable Regulations guarantee Your right to access, update, and correct the information held about You. Your right of access can be exercised in accordance with the Applicable Regulations. Any access request may be subject to a processing fee to cover Our costs in providing You with details of the information We hold about You.

CHANGES TO OUR PRIVACY POLICY

Any changes We make to Our Privacy Policy in the future will be posted on this page and, where appropriate, notified to You by email. Please check back frequently to see any updates or changes to Our Privacy Policy.

CONTACT

Questions, comments, and requests regarding this Privacy Policy are welcome and should be sent to cs@tokoteknologi.com.